سياسة الاستبدال والإسترجاع

Return and exchange policy at Siffany - Siffany. • The return and exchange system includes only ready-made items. It does not include items that have been tailored and executed based on the customer's desire and choice. • If the customer wishes to return or exchange within the permitted period, the product must be in the same condition as when purchased. • Return period within 24 hours and exchange period within 3 days from the date of purchase. • Refund of the product cost to the customer within 7 - 14 working days. • The customer bears all shipping costs incurred for the exchange and return (2 shipping fees). • Delivery charges are non-refundable under any circumstances. • Return and exchange are done by visiting the nearest branch of the shipping company in your city to deliver the product and the return receipt. • Purchases paid with gift vouchers or credit cards (Visa, American Express, MasterCard, etc.) cannot be refunded in cash.